Return Policy

Most of items can be returned for exchange or refund within 30 days of purchase. If you try to return an item after 30 days, please refer to the original manufacturer’s warranty for product and service issues. Manufacturer's contact can be found in the instruction manual. Please contact us for RMA# (Return Authorization Number) and return address prior to return. You'll receive full refund except shipping charges. Product should be returned in its original unworn condition and with complete accessories. Due to hygiene, some items such as personalized items, personal care items are non-returnable unless it's in its original unopened and unused condition.

If you are trying to return a Carepeutic product purchased from other resellers, please contact that reseller for return or warranty inquiry directly.